You may contact me either via Facebook or email. Please keep in mind that although it is my intent to try and answer all queries, I cannot promise an answer. Also, all email discussions are subject to posting on Facebook - without your identity of course - so that others may benefit from the discussion. If I do this, then I will also change/delete/alter any facts that may allow someone who knows you or your circumstance to conclude that it's you. I may also use the same question/answer to build content for a Knowledge Base or FAQs page.